Usage & Billing

How event usage is counted, and how to manage your plan and credits

RagnaSync meters how many events your server sends to Discord each month and checks them against your plan. This page explains how that counting works, where to watch it, and how to manage your subscription and top up with credits.

New to the plans themselves? Start with Pricing for the tiers and prices.

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What counts as an event

Every message RagnaSync delivers to Discord on your behalf is one event. That includes channel chat, drop and kill announcements, @command and @request logs, custom NPC messages, WoE events, and server-status reports from the monitoring tool.

A few housekeeping actions are free and never count toward your limit:

Free (uncounted)	Why
Login / logout tracking	Background bookkeeping, not an announcement
Character updates	Keeps avatars/names fresh
System heartbeats & connection pings	Health signals, not messages
WoE setup handshakes	Preparation, not the scored events

Counting is eventually consistent — usage is tallied continuously and reconciled a few times an hour, so the number you see is accurate to within a short window rather than to the exact second.

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Your monthly limit

Your limit comes from your plan:

Plan	Monthly events
Free	50,000
Pro	300,000
Unlimited	No limit

The counter resets at the start of each month — a new month starts you fresh at zero. On the Unlimited plan there's nothing to track; events never gate.

When you get close

On a paid plan, RagnaSync warns you before you run out:

At	What happens
80%	"Approaching limit" notification
95%	"Critical usage" notification
100%	"Limit reached" — counted events are paused until you add credits, upgrade, or the month resets

These arrive both as dashboard notifications and as emails to your billing address (no more than one of each per day, so you're never spammed). Free events keep flowing even at the limit — only counted events pause.

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Topping up with credits

Need a bit more headroom without changing plans? Buy a credit pack. Credits are added on top of your monthly limit and, unlike the monthly allowance, don't expire at month's end — they sit in your balance until used.

Pack	Credits	Price
50K Event Credits	50,000	€1.99
150K Event Credits	150,000	€4.99
500K Event Credits	500,000	€14.99

Buy them from the Subscription page (see below). Your available total is always monthly limit + remaining credits.

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Managing your subscription

Open RagnaSync → Subscription in your dashboard to:

• Upgrade or downgrade between Free, Pro and Unlimited.

• Buy credit packs.

• Update payment details or open the billing portal.

• Cancel or resume — cancelling keeps your paid plan until the end of the current period, then drops you to Free automatically.

Make sure your billing email is set on this page — it's where usage warnings and issue alerts are sent.

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Usage history

RagnaSync → Usage History lists individual recorded events so you can see what's consuming your allowance. Each row is tagged by source:

Source	Where it came from
Ragnarok	A script running on your game server
Discord	A message relayed from Discord into the game
API	A direct API call, such as a monitoring/status report

If a month's usage looks higher than expected, this is the place to find out which feature is driving it.