Status Page

Give your players a public page to track your server's uptime

The Status Page is a public web page you can hand to your players so they can check whether your Ragnarok server is online — without asking in Discord. You control whether it's on, what it shows, and what its link looks like.

You'll find it under the Ragnarok section in your dashboard navigation, labelled Status Page.

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Turning it on

1. Open Status Page in your dashboard.

2. Flip on Enable public status page.

3. Pick a public URL slug — this is the memorable part of your link. Letters, numbers and dashes only.

4. Save.

Your page is now live at:

https://ragnasync.com/status/your-slug

For example, a slug of your-server gives you https://ragnasync.com/status/your-server. Share that link anywhere — your Discord, your website, your forums.

Use the View public page button at the top of the settings page to see exactly what your players see.

The page stands on its own — your players see your server, not RagnaSync. There's no RagnaSync navigation or marketing around it, just a small "Powered by RagnaSync" line at the bottom.

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Branding

Make the page yours under the Branding section:

Option	What it does
Page title	The heading at the top. Defaults to your server name.
Tagline	An optional line under the title (e.g. "High-rate PvP server").
Accent color	Colors the top strip and the population graph to match your server.

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What the page shows

You decide which sections appear. Toggle any of these on or off under Page Elements:

Element	What players see
Live server status	Whether your server is up right now, refreshed automatically.
90-hour uptime trend	A row of hourly bars showing uptime over the last 90 hours, plus an overall uptime percentage.
Player population graph	Online player counts over the last 24 hours.
Incidents & announcements	Any maintenance notices or issues you've posted.

Live status — with or without the monitoring tool

How detailed the live status is depends on whether you've installed the monitoring tool on your server:

• With the monitoring tool — the page breaks status down per server: Login, Char, Map and Web, each shown individually.

• Without it — the page shows a single Server status based on whether your server is connected to RagnaSync.

Either way, the page works out of the box. Installing the monitoring tool just gives your players more detail.

RagnaSync updates and deployments won't show up as downtime on your page. If we can't reliably observe your server during one of our own maintenance windows, that time is simply skipped rather than counted against you.

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Showing multiple servers

If you run more than one server on RagnaSync (for example a Live and a Test server), each one appears as its own block on the page.

Under Visible Servers, toggle which of your servers show up. Hide your test server and players will only ever see your live one.

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Posting incidents

Planning maintenance, or dealing with an outage? Keep your players in the loop:

1. On the Status Page settings, click Post incident.

2. Give it a title (e.g. "Scheduled maintenance tonight") and optional details.

3. Post it — it appears immediately under Active incidents on your public page.

When it's over, click Resolve next to the incident. Resolved incidents move to a Past incidents list for 14 days, then drop off automatically.