⚙️Dashboard Settings

Configure your Discord integration from the RagnaSync dashboard

The RagnaSync dashboard gives you a Configure page where you can customize how your server interacts with Discord — no code changes required. You'll find it under the Ragnarok section in your dashboard navigation.

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Message Format

Choose how event messages appear in your Discord channels. You can set this per event type, so your drop announcements can look different from your refine logs.

Plain Text

Messages appear as compact code blocks — clean and minimal.

💎 Item Drop:     | Marky            | Poring           | Apple                | 0.25%

Rich Embed

Messages appear as colorful Discord embed cards with structured fields and timestamps. These look more modern and are easier to scan.

Available for these event types:

• Item Drops (mob, homunculus, mercenary)

• Monster Kills

• Shop Transactions

• Vending Logs

• Refine Logs

• Command Logs

• Container Logs

If you've set a custom template in your server's C++ source code, that takes priority over the dashboard format setting. The dashboard format is the default when no C++ template is specified.

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Message Prefix

When Discord users send messages to a synced in-game channel, their name appears with a prefix so players can tell it's from Discord.

Default

@PlayerName: Hello everyone!

Custom Examples

You can change this to anything up to 10 characters:

Prefix	In-Game Result
@ (default)	@PlayerName: Hello everyone!
[D]	[D]PlayerName: Hello everyone!
~	~PlayerName: Hello everyone!
(empty)	PlayerName: Hello everyone!

A live preview in the dashboard shows exactly how it will look in-game as you type.

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Ticket Category

When players open support tickets, RagnaSync creates a private Discord channel for the conversation. By default, these channels appear in a category called Tickets.

You can change this to any name up to 100 characters — for example, "Support", "Player Help", or "Staff Tickets".

Setting	Default	Example
Ticket Category Name	Tickets	Support

If the category doesn't exist in your Discord server yet, RagnaSync creates it automatically.

For more about how the ticket system works, see Ticket System NPC.

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Timestamps

Discord embed messages now include timestamps that automatically display in each viewer's local timezone. If you're in Tokyo and your player is in New York, you both see the correct local time — no configuration needed.

This works automatically whenever you use the Rich Embed message format.